## Remote management and monitoring of Symantec Endpoint Protection

This release of Symantec Endpoint Protection provides support for remote management and remote monitoring. Remote management is provided by means of public APIs in the form of web services that let you integrate your third-party solution or custom console with client and management server functionality. Remote monitoring is provided by means of publicly supported registry keys and Windows event logging.

License state and content state on the Symantec Endpoint Protection Manager server can be monitored by using either the Windows Event Log or the web services. Web services also provide client remediation.

The web services use the SOAP protocol over HTTPS. Secure communication is provided by means of the OAuth 2.0 protocol. The Symantec Endpoint Protection implementation of OAuth requires every web service call to include an access token that is tied to an individual administrator account on Symantec Endpoint Protection Manager.

See Using OAuth with Symantec Endpoint Protection Manager web services.

The following web services are available:

- License state reporting

  See License reporting.

- Content state reporting

  See Checking content from LiveUpdate on the server.

- The ability to run LiveUpdate on the management server.

  See Running LiveUpdate on the server.

- Remediation of client state. Client remediation can be performed remotely in either of two ways:

  - By issuing commands to lists of clients.

    With commands, you can perform immediate remediation of such states as Infected or Out of date.

    See Running commands on clients.

  - By managing the policies that are delivered to the client.

    You can assign policies to groups in the current Symantec Endpoint Protection Manager site or import and assign policies that are exported from another Symantec Endpoint Protection Manager site.

    See Assigning policies to clients.

You can monitor services on the client and the server. Symantec recommends that you monitor the services list directly, but services events are also written to the Windows Event Log.

See Creating a web services client application.

See Installing and configuring Symantec Endpoint Protection Manager web services for remote management.

See Monitoring client state and activity.

See Monitoring the management server.